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Terms of Service

The ground rules.

Last updated: November 22, 2024

Using quickle.com means you agree to these terms. Please read them so you know how orders, subscriptions, and your data are handled.

01 Using quickle.com

By placing an order or creating an account, you agree to follow these Terms of Service and any other policies linked on the site (like our Refund Policy and Privacy Policy). You must be at least 18 years old or the age of majority where you live to buy from us.

We may update these terms at any time by posting a new version on the site. If you keep using the site after the changes go live, that means you accept the updated terms.

02 Orders, pricing, and availability

  • All orders are subject to acceptance by Quickle. We may cancel or limit orders at our discretion (for example, suspected resellers, fraudulent activity, or inventory issues).
  • Prices and promotions can change at any time. The price shown at checkout is the price that applies to your order.
  • We try to keep product information, images, and availability accurate, but mistakes can happen. We may correct errors, including after an order is placed, and will contact you if your order is affected.

03 Payments and subscriptions

  • Payments are processed by our third-party providers (such as Shopify Payments, Shop Pay, or other gateways). By submitting a payment method, you confirm you are authorized to use it.
  • If you sign up for a subscription, you authorize us and our payment processor to charge your chosen payment method on a recurring basis until you cancel. Details such as price, frequency, and how to cancel are shown at checkout and in your account or confirmation emails.
  • You can cancel a subscription at any time before the next renewal is processed. Charges that have already processed are subject to our Refund Policy.

04 Shipping, refunds, and returns

Shipping options, timing, and costs are shown at checkout. Risk of loss passes to you when the order is handed to the carrier. "Delivery" means the date the carrier marks the package as delivered.

Refunds and replacements are governed by our Refund Policy, which is part of these terms.

In short:

  • 14-day 2-pack first-sip guarantee: If you are not satisfied with a 2-pack purchased on quickle.com, contact us within 14 days of delivery and we will refund the product. No return required.
  • Exclusions: Subscriptions and any items other than 2-packs (including 10-packs, 25-packs, bundles, and bulk orders) are not eligible for the first-sip guarantee.
  • If we messed up: If your order arrives damaged, missing, or incorrect, contact us and we will resolve it with a replacement, reshipment, or refund, whichever makes the most sense.
  • Food safety: For food safety reasons, we do not accept physical returns of food products or opened items.
  • Shipping charges: Shipping is not refundable unless the issue is clearly on us (wrong item shipped, missing items, or damage in transit).

To request help, follow the instructions in the Refund Policy. We may investigate unusual patterns of claims and may decline requests in rare cases of suspected abuse or fraud.

05 Health, safety, and personal use

  • Quickle products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease.
  • Information on the site, packaging, or marketing materials is for general informational and educational purposes only and is not medical advice.
  • Always talk with a qualified healthcare professional before using any supplement, especially if you are pregnant, nursing, have a medical condition, or take medication.
  • Our products are for personal use only and are not intended for resale without written permission.

06 Acceptable use

You agree not to use the site or our products to break any laws, harm others, interfere with site security, attempt to gain unauthorized access to systems, or upload or transmit malicious code.

We may suspend or terminate access to the site or cancel orders if we believe you have violated these terms or are misusing the site or our products.

07 Intellectual property

All content on the site, including text, graphics, logos, product names, and imagery, is owned by Quickle or our licensors and is protected by intellectual property laws. You may not copy, distribute, modify, or create derivative works from our content without prior written permission.

08 Warranties and disclaimers

The site and all products and services are provided on an as-is and as-available basis, without any warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent allowed by law.

We do not guarantee that the site will be uninterrupted, secure, or error-free, or that results from using our products or services will meet your expectations. Individual experiences with supplements vary.

09 Limitation of liability

To the maximum extent permitted by law, Quickle and our officers, employees, affiliates, and partners are not liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the site or our products.

Where liability cannot be excluded, it is limited to the amount you paid to Quickle for the product or service that gave rise to the claim.

10 Indemnity

You agree to indemnify and hold harmless Quickle and our affiliates, officers, employees, and partners from any claims, losses, damages, or expenses (including reasonable legal fees) arising from your breach of these terms or misuse of the site or our products.

11 Governing law and disputes

These terms and any disputes arising out of or relating to your use of the site or our products are governed by the laws of the United States and, where applicable, the state indicated on our checkout or legal notices, without regard to conflicts of law rules.

12 Contact

If you have questions about these Terms of Service, contact us at [email protected].

This summary is for general informational purposes only and is not legal advice. If you need legal guidance about your specific situation, please consult a qualified attorney.

Questions about these terms?

We are happy to clarify.

Contact us